Privacy Notice
Last updated: 4 June 2026
TestNow Cancellations & Swaps ("we", "us") operates the website at testnowcancellationsandswaps.co.uk. We're an independent service that helps UK learner drivers find each other to swap DVSA practical driving test dates. We are not affiliated with the DVSA or gov.uk.
The data controller is TestNow UK, a trading name of RDS HUB LTD (a company registered in England & Wales). As an online service we operate without a public postal address; please contact us by email at info@testnowcancellationsandswaps.co.uk for any privacy matter.
What we collect
When you list a swap, we collect what you enter in the form: your name, email, phone number, your current test region, centre, date and time, your preferred region and centre, and any notes.
If you consent, we detect your approximate region from your IP address (city/region level only) to show tests near you first. We don't store your IP address or precise location. We use a small cookie to remember your consent choice and region preference.
Why we use it
We use your listing details to match you with another learner and to contact you about a possible swap. Our legal basis is your consent (given when you submit the form) and our legitimate interest in running the service.
We use approximate location and cookies only with your consent, to show nearby tests first. You can decline and the site still works.
Who we share it with
We share your details only with a potential swap match, and only as needed to arrange a swap. We don't sell your data or share it with advertisers. The actual swap happens through the DVSA's own booking system — we never access your DVSA account.
We use Google (Google Sheets and Google Apps Script) to store listings, and ipwho.is to estimate your approximate region from your IP address. These providers process data under their own privacy terms.
How long we keep it
We keep your listing while it's active and for up to 6 months afterwards, then delete it. Previous versions of a listing (for example, if you update your details) are archived for up to 3 months, then deleted.
Your rights
Under UK data protection law you can access, correct or delete your data, object to or restrict processing, and withdraw consent at any time. Email info@testnowcancellationsandswaps.co.uk to do any of these. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
We use a consent cookie to remember whether you agreed to region detection, and a region cookie to remember your area. These aren't used for advertising or cross-site tracking. You can clear them in your browser any time.
Children
This service is for people booked for a UK driving test. It isn't directed at children under 13, and we don't knowingly collect their data.
Changes
We may update this notice. The "last updated" date shows when it last changed.